Have you ever wondered what it's like to volunteer with 211 Tompkins Cortland? Our volunteers share their unique perspectives:
One long time volunteer explained that "Working with 211 has been a greater experience than I could have imagined at the start. I set out to help others, but the amazing stories and people that I met along the way surprised me- and continue to surprise me-every time I answer the phone." Another volunteer has been struck by the contrast between her 211 experience and the teaching position she'd retired from: "211 has made me aware of the 'thinness' of the 'slice' of humanity I'd been in contact with. It has sensitized me and immeasurably broadened my scope."
During the Hurricane Sandy disaster, when we took overflow calls from New York City and the Hudson Valley region, yet another staff member noted that "We 'Upstaters,' who got a big pass on this storm, feel humbled by the bravery of the victims and the generosity of the larger community as our downstate sisters and brothers struggle to put their lives back together."
These types of experiences are not uncommon at 2-1-1, as we deal with grateful people on a daily basis. Helping all kinds of people with all kinds of struggles is incredibly rewarding and educational.