Managing a Diverse Workforce

HSC Workshops Series Header
with Laura Branca and Kirby Edmonds
Tuesday, February 6, 2018
9:00 am – 12:00 pm
Fee $70, includes refreshments


This workshop is offered in conjunction with Recruiting for Diversity – Minimizing Bias in the Hiring Process also led by Laura Branca and Kirby Edmonds. Participants who register for both workshops will receive a 10% discount on both sessions.

Borg Warner Conference Room, Tompkins County Public Library,
E. Green St. at S. Cayuga St., Ithaca (driving and access directions below)
Presented by the Human Services Coalition
Co-sponsored by the Tompkins County Public Library


Many organizations have the goal of building and retaining a dynamic, diverse and effective workforce. Yet, even in spite of
efforts to hire a crew with diverse identities and experiences, workplace demographics in many agencies remain persistently
mono-cultural. This half-day workshop is designed to help you develop an inclusive organization so that once you attract
and hire good candidates, you are prepared to manage in ways that value people’s differences, address the conflicts that
can come with diversity, and strengthen their commitment to stay.

Managing and supporting a team that comprises a range of identities and perspectives is no small task. It requires
thoughtful strategies and hard work. The increase in your organization’s capacity, credibility and relevance are worth the
effort.Attendees will:

  • Better understand the business reasons for diversity
  • Learn management practices that increase retention and support a quality work-life for everyone
  • Learn how to create a workplace culture that fosters cultural competency, inclusive leadership, support and
  • Learn to develop a multicultural organization where people are motivated, resourced, appreciated and effective.

We recommend that if at all possible, at least two people come from each organization to increase the likelihood that the
strategies will be implemented at work.

About the Presenters:
Laura Branca is a managing partner at Training for Change (TFC) Associates, founded in Ithaca in 1982. She leads
interactive trainings, designs courses and materials on organizational change, planning, leadership development, team
building, communication, decision-making, handling conflict, diversity inclusion, equity, and building culturally competent
agencies and coalitions. TFC Associates assists organizations and leaders through consulting, strategic planning, and
coaching, and are skilled facilitators with special expertise in facilitating intra-group and cross-group dialogues on racism
and intersecting forms of exclusion and oppression.

Laura is Board President and a co-owner of Moosewood, Inc. She is a Senior Fellow with the Dorothy Cotton Institute
whose focus is human rights education and civic participation in non-violent social change. Laura has more than 30 years of
experience teaching conflict management, helping people resolve interpersonal, multi-party, organizational, and community
conflicts, and mediating for the Community Dispute Resolution Center.

Kirby Edmonds, a managing partner at Training for Change (TFC) Associates, has designed and delivered numerous
workshops for counselors in the areas of basic counseling, group counseling and developing cultural competency. He has
designed training workshops, written manuals, and provided consulting services for a wide variety of organizations and
networks including UNICEF, NTEU, Corning, Inc., Pennsylvania Department of Health, AFL/CIO, Solidarity Center, and
others. Kirby is expert at organizing and facilitating complex community planning processes and building managed networks
based on shared values.

Kirby is a trained mediator with over 30 years’ experience managing and resolving interpersonal, multi-party, interorganizational
and community conflicts. He also teaches courses in conflict management and cooperative conflict

Registration and Payment
Register online at If you are unable to register and pay online please call 607.273.8686 or

Cancellation Policy
All registration sales are final – we are unable to refund or transfer fees onto a different workshop for missed
sessions. At times a workshop may be cancelled due to inclement weather or other issues. If this occurs, we will post the
cancellation on our website:, email all registered participants, and refund any prepaid fees. If you
plan to walk-in, please check our website for the most up-to-date information prior to attending.

Limited scholarships are available to agencies whose non-profit board and staff members cannot attend without one. To
request a scholarship, email: in advance of the workshop.

Coffee, other drinks, and snacks are provided at all workshops; lunch is not provided. Attendees at sessions in the Borg
Warner Room may leave and eat lunch on the beautiful Ithaca Commons.

Special Needs
Please notify us if you have any special needs; the Coalition wishes to make its workshops accessible to everyone.
For the comfort of everyone, HSC workshops are fragrance free. We appreciate your cooperation.

Parking and Directions

The Coalition is a United Way agency

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