NEW! Trust Building for Teams

HSC Workshop Series Header
with Erica Marx
Friday, September 21, 2018
9:00 am – 12:00 pm
Fee $70, includes light refreshments

Borg Warner Conference Room, Tompkins County Public Library,
E. Green St. at S. Cayuga St., Ithaca (driving and access directions below)
Presented by the Human Services Coalition
Co-sponsored by the Tompkins County Public Library

When trust is present in a group it is palpable. People do their best work, they collaborate easily, challenges are met with a
flurry of creative solutions, productivity increases, and work satisfaction soars. Trust is the connective tissue that holds the
team together when they go through times of challenge and uncertainty and allows the group to emerge stronger and
healthier as a result.
What are the principles and practices that build, maintain, and repair trust in a group? It turns out we can learn a lot from the
world of improvisational theater, where specific principles and skills are used to create trust, innovate together, and maintain
a positive experience among team members all under the pressure of performance where nothing is known and everything
is possible.
In this fun, fast-paced, and highly interactive workshop you will learn new tools to:

  • Express yourself fully
  • Quickly build trust in the moment
  • Access and be inclusive of diverse viewpoints
  • Create solutions together, even when people disagree
  • Repair trust when it has been broken
  • Reconnect with creativity and fun

All activities are designed to be accessible, insightful, and fun for people with no improv experience. You will leave the
workshop energized and with personal insights and practical tools to create trust and build positive, productive, innovative
and resilient teams with the capacity to thrive under all conditions.

About the Presenter:
Erica Marx
(M.S.) is a leadership coach and communication skills trainer in private practice in Ithaca, NY. She is a certified
professional coach (PCC) through the International Coaching Federation (ICF) and a certified practitioner and member of
the leadership team for the Northeast Regional group of the International Applied Improvisation Network.
Erica has over 15 years’ experience as a mediator, workshop leader and instructor with businesses, organizations, and
university students. In her volunteer works she is a NYS conflict mediator with the Community Dispute Resolution Center
and President of the Advisory Board for Kindness Inside Out, a project of the Center for Transformative Action.

Registration and Payment
Register online at If you are unable to register and pay online please call 607.273.8686 or

Cancellation Policy
All registration sales are final – we are unable to refund or transfer fees onto a different workshop for missed
sessions. At times a workshop may be cancelled due to inclement weather or other issues. If this occurs, we will post the
cancellation on our website:, email all registered participants, and refund any prepaid fees. If you
plan to walk-in, please check our website for the most up-to-date information prior to attending.

Limited scholarships are available to agencies whose non-profit board and staff members cannot attend without one. To
request a scholarship, email: in advance of the workshop.

Coffee, other drinks, and snacks are provided at all workshops; lunch is not provided. Attendees at sessions in the Borg
Warner Room may leave and eat lunch on the beautiful Ithaca Commons.

Special Needs
Please notify us if you have any special needs; the Coalition wishes to make its workshops accessible to everyone.
For the comfort of everyone, HSC workshops are fragrance free. We appreciate your cooperation.

Parking and Directions

The Coalition is a United Way agency

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