NEW! Building a Culture of Trust

HSC Workshops Banner
with Erica Marx
Thursday, February 7, 2019
9:00 am – 12:00 pm
Fee $70, includes light refreshments

Borg Warner Conference Room, Tompkins County Public Library,
E. Green St. at S. Cayuga St., Ithaca (driving and access directions below)
Presented by the Human Services Coalition
Co-sponsored by the Tompkins County Public Library

When trust is lacking on a work team or in an organization, it is obvious. Work gets micromanaged, information is withheld, preferential treatment is given to some, and productivity suffers.

In this fun, fast-paced, and highly interactive workshop you will learn how to create a culture of trust on your team where challenges are met with creative solutions, productivity increases, and work satisfaction soars.

You will learn to:

Quickly build trust in the moment

  • Access diverse viewpoints and be inclusive of them
  • Speak so you will be heard
  • Repair trust when it has been broken
  • Create solutions together, even when people disagree

You will leave the workshop with key personal insights and practical tools that create trust and build positive, productive, and resilient teams with the capacity to thrive.

“…One of the best workshops I’ve ever been to.”
-2018 workshop attendee

“…very practical with valuable takeaways and tips.”
-2018 workshop attendee

About the Presenter:

Erica Marx (M.S.) is a leadership coach and communication skills trainer in private practice in Ithaca, NY. She is a certified professional coach (PCC) through the International Coaching Federation (ICF) and a certified practitioner and member of the leadership team for the Northeast Regional group of the International Applied Improvisation Network.
Erica has over 15 years of experience as a mediator, workshop leader and instructor with businesses, organizations, and university students. In her volunteer works she is a NYS conflict mediator with the Community Dispute Resolution Center and President of the Advisory Board for Kindness Inside Out, a project of the Center for Transformative Action.

Registration and Payment

Register online at If you are unable to register and pay online please call 607.273.8686 or

Cancellation Policy

All registration sales are final – we are unable to refund or transfer fees onto a different workshop for missed
sessions.  At times a workshop may be cancelled due to inclement weather or other issues. If this occurs, we will post the cancellation on our website:, email all registered participants, and refund any prepaid fees. If you plan to walk-in, please check our website for the most up-to-date information prior to attending.


Limited scholarships are available to agencies whose non-profit board and staff members cannot attend without one. To request a scholarship, email: in advance of the workshop.


Coffee, other drinks, and snacks are provided at all workshops; lunch is not provided. Attendees at sessions in the Borg Warner Room may leave and eat lunch on the beautiful Ithaca Commons.

Special Needs

Please notify us if you have any special needs; the Coalition wishes to make its workshops accessible to everyone.

For the comfort of everyone, HSC workshops are fragrance free. We appreciate your cooperation.

Parking and Directions

The Coalition is a United Way agency

Posted in Announcements