How Can I Use 211 to Help My Clients and Patients?

Friday, November 15, 2019 2:00 to 3:00 pm211 Contact Center Logo
Nicole Roulstin, 2-1-1 Contact Center Manager for Tompkins and Cortland Counties, will present an overview of the 2-1-1 system.

She will demonstrate how call specialists match your needs to programs in the community and how to use the online system to find resources on your own. We invite to share your expertise on the new online tool under development and tell us what you need.
Join us and find out:
  • What types of information and referrals does 2-1-1 provide?
  • What geographic area do we cover?
  • When can I call?
  • Where do we get our information? 
Light snacks will be available. 
Location:  Borg Warner East. Tompkins County Public Library, 101 East Green Street, Ithaca. 
RSVPs required. We plan to keep this workshop small and will limit participation.
If you have any questions, contact Nicole Roulstin ( or Bev Chin (
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