NEW! Communicate with Confidence

HSC Workshop Series Banner  for Communicate with Confidence
with Erica Marx
Tuesday, December 3, 2019
9:00 am – 12:00 pm
Fee $70, includes light refreshments

Borg Warner Conference Room, Tompkins County Public Library,
E. Green St. at S. Cayuga St., Ithaca (driving and access directions below)
Presented by the Human Services Coalition
Co-sponsored by the Tompkins County Public Library

Everyone shares a universal desire to be seen understood by those around them. We all want to know that when we express ourselves we will be heard for our true intention and our contributions valued by others.

Yet we often struggle with confidence to communicate when it matters the most. When the stakes are high, our ability to communicate clearly can disappear instantly, leaving us without a clear path to regain our footing. As a result, thoughts and feelings go unexpressed, relationships suffer, and opportunities for achieving personal and professional goals are restricted.

In this workshop, you will explore what gets in the way of your confidence and learn tools to overcome the most common barriers to effective communication.
You will gain new insights and tools to:

  • Clarify your message
  • Communicate when you’re most likely to be heard
  • Reduce fear of conflict
  • Manage for uncertainty
  • Stay connected, even when you disagree

You will leave the workshop energized and with new abilities to express yourself clearly, build positive relationships, and facilitate mutual understanding

About the Presenter:

Erica Marx (M.S.) is an Executive and Leadership coach in private practice in Ithaca, NY. She is a certified professional coach (PCC) through the International Coaching Federation (ICF) and a certified applied improvisation practitioner and Board Member of the International Applied Improvisation Network.

Erica has over 15 years experience as a mediator, workshop leader and instructor with businesses, organizations, and university students. In her volunteer work she is a NYS conflict mediator with the Community Dispute Resolution Center and President of the Advisory Board for Kindness Inside Out, a project of the Center for Transformative Action

Registration and Payment

Register online at If you are unable to register and pay online please call 607.273.8686 or email

Cancellation Policy

All registration sales are final – we are unable to refund or transfer fees onto a different workshop for missed sessions.  At times a workshop may be cancelled due to inclement weather or other issues. If this occurs, we will post the cancellation on our website:, email all registered participants, and refund any prepaid fees. If you plan to walk-in, please check our website for the most up-to-date information prior to attending.


Limited scholarships are available to agencies whose non-profit board and staff members cannot attend without one. To request a scholarship, email: in advance of the workshop.


Coffee, other drinks, and snacks are provided at all workshops; lunch is not provided. Attendees at sessions in the Borg Warner Room may leave and eat lunch on the beautiful Ithaca Commons.

Special Needs

Please notify us if you have any special needs; the Coalition wishes to make its workshops accessible to everyone.

For the comfort of everyone, HSC workshops are fragrance free. We appreciate your cooperation.

Parking and Directions

The Coalition is a United Way agency

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