Coronavirus (COVID-19) Information and Resources

Be sure to scroll all the way down the page for food and other valuable resource links

Looking for Help?

For general inquiries on COVID-19 in Tompkins County, please dial 2-1-1 (or 1.877.211.8667) for up-to-date information and guidance. For other health and human service needs unrelated to COVID-19, please continue to contact 2-1-1 by phone or by text message (text a local zip code to 898211).

Call the Tompkins County Health Department directly at 607.274.6604 for health and medical inquiries.

If you are experiencing symptoms, including cough, fever, or shortness of breath, please contact your health care provider. If you do not have a health care provider, please contact Urgent Care at 607.274.4150.

Find more information here. Appointments can be made online at or through the call center at 607.319.5708. 

You can also search our database of services or see agencies and programs that have made service changes in response to COVID-19. Please note that the volume of program updates has been very high recently and we are entering them into the searchable database as quickly as possible. For immediate assistance, please contact 2-1-1 (or 1.877.211.8667) by phone.

Coronavirus (COVID-19) Information

The CDC has issued guidance that all persons over the age of 2 years who are not fully vaccinated should wear a mask when indoors.

People who are fully vaccinated with an FDA-authorized vaccine can travel safely within the United States according to the CDC.  CDC recommends delaying travel until you are fully vaccinated, because travel increases your chance of getting and spreading COVID-19. People who are not fully vaccinated must get tested 1-3 days before they travel, under CDC guidance. They must either get tested 3-5 days after they return and self-quarantine for 7 days, or self-quarantine for 10 days with no test. Additional travel restrictions and quarantine advisories may vary by state and locality.

For updated Health Alert and Vaccination information on COVID-19 in Tompkins County, please see the Tompkins County Health Department website

Get Vaccinated!  Check out this video where virologists answer the 5 most commonly asked questions about the COVID-19 vaccines.

State and Local Information

New York State

The CDC has issued guidance that all persons over the age of 2 years who are not fully vaccinated should wear a mask when indoors.

Large-Scale Indoor Events Venues, Pre-K to 12 Schools, Public Transit, Homeless Shelters, Correctional Facilities, Nursing Homes and Health Care Settings must still adhere to existing COVID-19 health protocols per CDC guidelines

Reopening information for businesses can be found on the NY Forward webpage.

Tompkins County

The TC Health Department Announces COVID-19 Vaccine Distribution – The best way to keep everyone healthy is to get vaccinated if you are able to.  The vaccine is safe and effective and readily available in Tompkins County.  More information is available on the NYS Department of Health website.  Vaccination pop-up clinic information can also be found on the TCHD website.

Private businesses may still require masks for everyone in their establishments, consistent with the CDC guidance. Unvaccinated people over the age of 2 should still wear masks in all settings while around others.

For more information, visit the Health Department’s Environmental Health Services page.

Current Guidance for Vaccinated Individuals

General Guidance

COVID Testing in Tompkins County

Tompkins County has a website with information regarding reopening – “Moving Forward Toward Reopening”. This county site provides a reiteration of State guidance and some details from the Reconstitution of Operations Plan for County Operations (ROOP). This site will be updated consistently. This site includes health guidelines as the community reopens, resources for childcare and more.

August 5, 2021 Tompkins County Coronavirus Update

September 2, 2021 Tompkins County Coronavirus Update

City of Ithaca

For more information on the City of Ithaca’s Emergency Response Plan, please visit their Emergency Preparedness Page.

Food Distribution Programs

For those in need of general food assistance please check the Foodbank of the Southern Tier Food Finder

Friendship Donations Network lists food distribution events (by day of week), mostly Ithaca area

Food Sharing Cabinets continue to pop up across Tompkins County. Visit Mutual Aid Tompkins’ website to view a map with all of the current locations.

All of these food resources and more can be found on the Tompkins Food Task Force Page.

Options for Food Delivery

At all times, 211 has trained staff to help you locate food. Contact 211 by:
• Dialing 2-1-1 (or 1.877.211.8667) for live assistance, or Texting 898211 (enter your zip)
• Emailing or Live chatting by visiting the website:

Click on a School District to Learn More:

Cortland County School Districts (all)

Dryden Central School District

Groton Central School District

Ithaca City School District

Lansing School District

Newfield School District

Trumansburg School District

Other Information and Resources

Click on a Topic to Learn More:

Business and Nonprofit Resources

Caregiver Resources



Face Masks

Financial Assistance – United Way ALICE Program

Health Insurance Assistance

Internet Access

Mental Health Supports in Tompkins County

Paid Sick Leave Due to COVID-19

Rental Assistance Programs

SNAP Updates

Tax Relief


Transportation to the the COVID-19 Testing Center

Unemployment Assistance

Vaccinations for COVID-19


Donating or Volunteering

The United Way of Tompkins County is collecting donations. Donors can continue to contribute any of UWTC’s existing community initiatives or a nonprofit agency of their choice. In addition they can designate their gift to support UWTC’s COVID-19 relief efforts via the United Way’s website.

The Community Foundation of Tompkins County is supporting the many and varied ongoing local efforts to address challenges brought forth by COVID-19.
Donations are accepted via their website.

If you are seeking to volunteer your help, please sign up at the United Way of Tompkins County. You may also dial 2-1-1 (or 1.877.211.8667) and we can collect your information.

Other Ways to Donate

Sending Program and Organizational Updates to 2-1-1

2-1-1 Tompkins-Cortland wants to make sure that community members who contact us receive the most accurate and up-to-date information about programs and services. If your organization has made (or makes in the future) any changes to your programs, hours of operation and location, availability of services, or any other modifications because of the Coronavirus (COVID-19) situation, please let 2-1-1 know. We can make a temporary note in your program’s file to be sure that anyone who contacts us seeking assistance will have the latest details. Please dial 2-1-1 during business hours or email anytime with your updates. 

Human Services Coalition

At this time, the Human Services Coalition has moved to remote operations to better protect our staff, volunteers, clients, and nonprofit partners.  Staff are currently mostly working from home.

  • 2-1-1 staff are available to take your calls, texts, chats, and emails.  Visit to learn the various ways to contact us.
  • Health Navigators are assisting clients via phone, you can book a phone appoint online at or by calling 607.273.8686.
  • All other staff may be reached via email, by dialing their direct line, or by calling 607.273.8686

We will not be accepting walk-ins or visitors to our office until further notice.

Thank you for your patience as we work through this as a community.

Consider a donation to support our programs.  Learn more at


Last Updated November 1, 2021