About 211 Tompkins Cortland
Need Help Finding Help?
Contact 211 Tompkins Cortland!
211 connects people in need with services designed to address that need. Callers are referred to service providers according to their situation. 211 may follow up with callers, when appropriate, to ensure that contact was made and to offer further assistance if needed. No question is too big or too small. Wondering about Food Pantries in the area? Trying to find after school programs for your child? Would you like more help finding employment? Need to find housing or health care? We can answer all of these questions, and more.
How to Contact 211:
211 provides a large number of ways to get in contact with us and access our information resources. We’re here to help!
- Get help by phone:
- Dial 211 on your phone (or 1.877.211.8667) 24 hours a day, 365 days a year to get help from a live person! The 211 Tompkins/Cortland Help-line connects people with community services.
- Get help by text message:
- Text your zip code to TXT211 or 898211. Available Mon-Fri 9:00 am – 4:00 pm
- Get help by email:
- Get help by live chat:
- Get help from our website:
211 can also provide support services for organizations answering basic information calls, pre-screening for program eligibility and gathering survey data. Call for more information.
The 211/I&R Call Center Manager is available for presentations in the community on I&R services and community services in general.
What Brings You To Our Site Today?
(Click an item below for resources that may be able to fulfill your need)
Housing
- Ithaca Housing Authority: operates public housing units, administers Section 8 vouchers and offers support services to help residents improve their situations. 607.273.8629 (Public Housing); 607.273.1244 (Section 8)
- Ithaca Neighborhood Housing Services: Promotes quality, affordable housing in Tompkins County through grants and low interest loans for purchasing a home or making home repairs and energy improvements. 607.277.4500
- Tompkins Community Action: Umbrella agency for a variety of Community Action programs targeted to help low income residents achieve self sufficiency. 607.273.8816
We hope you find these resources helpful; if you require further assistance please contact us at 211 (or 1.877.211.8667), by email at iandr@hsctc.org, or by chat.
Transportation
- FISH: Offers necessary medical transportation, both local and regional, to Tompkins county residents. 211 or 1.877.211.8667
- Gadabout: Door-to-door transportation for medical appointments, getting to work, personal errands, social events. 60+ or ADA certified. 607.273.1878
- Way2Go: Assists Tompkins county residents getting to and from work, school, medical appts and more by teaching consumers about the county’s transportation resources. 211 handles transportation troubleshooting calls. 607.272.2292
- Supports for Health: Transportation available to Medicaid enrollees to meet critical health needs that are not covered by the Medicaid Transportation benefit.
We hope you find these resources helpful; if you require further assistance please contact us at 211 (or 1.877.211.8667), by email at iandr@hsctc.org, or by chat.
Food Resources
- 211Tompkins.org/food Updated list of food pantries, mobile food trucks and community meals
- Loaves and Fishes: Free hot meals on site and practical assistance and referrals to people in need, especially those in situations of poverty, homelessness or loneliness. 607.272.5457
- Foodnet Meals On Wheels: One hot or other appropriate meals delivered per day five days a week for person 62+ and/or ill or disabled persons who cannot leave their homes. 607.266.9553
We hope you find these resources helpful; if you require further assistance please contact us at 211 (or 1.877.211.8667), by email at iandr@hsctc.org, or by chat.
Health Care
- NYSOH (New York State of Health): In person assistance for Medicaid, Child Health Plus, the Essential Plan and other Qualifying plans through the NY Health Marketplace. 211 Schedules appointments for HSC, STIC 855.478.4262.
- CHA (Community Health Advocate) Assistance with using health insurance including billing, insurance denials, finding a primary care physician or specialist.
607.273.8686 Roberta Hazzard
- Ithaca Free Clinic: Walk-in medical care for chronic and acute medical problems and preventive health care services for uninsured and under-insured individuals with FREE medical AND holistic services. 607.330.1254
We hope you find these resources helpful; if you require further assistance please contact us at 211 (or 1.877.211.8667), by email at iandr@hsctc.org, or by chat.
Employment
- Tompkins County Workforce: comprehensive job assistance to individuals and groups including resume assistance, vocational training. 607.272.7570
- Women’s Opportunity Center: Information and assistance for low-income women to overcome obstacles and gain employment, especially services for women who have been out of the workforce. 607.272.1520
- Ithaca Youth Bureau-Youth Employment: Helps teenagers ages 14 to 20 find part-time, seasonal and odd jobs (yard work, cleaning, pet sitting, etc.) during school year and summer. 607.273.8364
We hope you find these resources helpful; if you require further assistance please contact us at 211 (or 1.877.211.8667), by email at iandr@hsctc.org, or by chat.
Financial Assistance
- Catholic Charities Samaritan Center: Referrals and assistance to low-income residents with urgent needs. Financial assistance once per year for security deposits, utility shut offs, prescription drug costs, some transportation assistance (bus pass, gas voucher) as available. 607.273.5062
- Dept of Social Services Temporary Assistance and SNAP: Financial help for families and individuals needing emergency assistance. Eligibility and benefits vary by household situation. TA: 607.274.5348 SNAP: 607.274.5201
- Robin Fund (Administered by GIAC): Benefits individual citizens, families and children of the greater Ithaca community who are undergoing hardship or who may have special needs, e.g., emergency mortgage or rent assistance, family crises, special clothing need. 607.272.3622 Greater Ithaca Activities Center
We hope you find these resources helpful; if you require further assistance please contact us at 211 (or 1.877.211.8667), by email at iandr@hsctc.org, or by chat.
Don’t see what you are looking for? Contact us at 211 (or 1.877.211.8667), by email at iandr@hsctc.org, or by chat.
