“I received a bill from the hospital that I cannot afford. What should I do?”
“My insurance company is denying my claim. What can I do?”
The Community Health Advocates (CHA) Program helps consumers to understand how to fully use their health insurance or find affordable health services and prescription medicines. Our clients include consumers who have public or private insurance as well as people with limited or no insurance.
You can book an appointment with CHA staff for one-on-one assistance with:
- Medical billing problems
- Coverage denials and eligibility determinations
- Prior authorizations for specialists or out-of-network services
- Finding lower cost prescription medicines
- Appeals
To contact us call 607.273.8686 and ask for a Community Health Advocate. Our services are free and confidential.
If you do have a CHA need, please download and fill out the referral form, Submit your completed form to our advocates through the document portal listed below.